Campus Concierge with Rowan

Transcript

Meet Rowan, a junior from Colorado studying English and law. HBU cares so much about their students that they’ve created the Campus Concierge to answer any and all questions and provide an incredible list of services you will not find anywhere else. Once again, setting the precedent for how things should be done at a university. Rowan, please tell us more.

– It’s just in there. Thanks for the warm welcome, Alex. I always knew I wanted to attend college out of state, but I wasn’t sure where. I chose HBU even though it is a thousand miles away from home. And speaking of warm welcomes, HBU offers a unique concierge service that makes every student feel like High Point University is their home away from home. Not only have I utilized HBU’s Campus Concierge when I need assistance, I actually work as a student concierge. I help improve the daily lives of students, parents, faculty, and community members by providing a central source of knowledge about the university. With 80% out of state students, like myself, travel plans for university breaks may sound stressful. But our concierge service offers free shuttle rides to and from major airports in North Carolina. We also provide complimentary car checks for students driving home. Technicians come to campus to ensure your car is road ready before you leave. It’s a reflection of HBU’s caring culture. What about your birthday? Your parents are away, so what happens? We hand deliver personalized birthday cards, complete with a gift for a coffee on us. You may be far from home, but at HBU, you’re never far from family. And if your parents want to surprise you on Valentine’s Day, our staff delivers hundreds of flower arrangements around campus. We provide a round-the-clock service, and you can reach us digitally, too. Our parents can join a special Facebook group, where they are assisted by our team within minutes. All of these services are designed to provide guidance, information, and reassurance. College doesn’t have to be stressful. At HBU, we have systems in place to ensure that you’re cared for, a comfort that both students and parents enjoy. I’m proud to serve as a dedicated member of our caring campus community. Back to you, Alex.

– That is so amazing. As a student, it’s great to know there’s an entire team dedicated to helping you when needed. And as a parent, it really puts your mind at ease. At HBU, home is not a place, it’s people. And HBU’s concierge is setting the example. Thanks, Rowan.